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    Receipt Printer is printing blank paper.

    NOTE: These instructions are the same for MOST thermal receipt printers 

    There are few reasons why your epson TM-T88V or similar is printing out blank receipts.

    Using non-thermal paper

    The T88V and T88IV need 80mmx80mm thermal rolls. We often see restaurants accidentally using the 76mm x 76mm plain paper rolls as they use them in dot matrix kitchen printers.

    You can check if your paper rolls are thermal by running your fingernail through the paper. If it leaves a black mark, you have the correct paper. If not, you have plain paper rolls which will just keep printing blank paper.

    Paper Roll is the wrong way around

    This sounds like a simple one but it catches a lot of people.

    Thermal paper only prints on 1 side. So The thermal paper roll needs to feed from the correct side, you should find roll replacement instructions under the lid of your printer. This is true for every Epson receipt printer including the TM-T88V.

    Dead print head

    This one is basically terminal. By the time you buy and install a new print head the cost is basically the same as a new printer itself. In this case I’d recommend buying a new printer to take advantage of the long partner-tech printer warranty.

     

     

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